We recognizes that properly protecting customers’ personal information is a social responsibility. We comply with Japan’s Act on the Protection of Personal Information, as well as other relevant laws and regulations, and hereby establish the following Privacy Policy.
Types of Personal Information We Collect
We may collect the following personal information in connection with the operation of its e-commerce website:
Name, address including shipping address, phone number, email address, purchase history, credit card information processed through a payment service provider and not stored on our servers, and access information such as cookies.
Purpose of Use of Personal Information
We use the personal information we collect for the following purposes:
(1) To process orders, ship products, and issue invoices
(2) To contact customers regarding delivery status and estimated delivery dates
(3) To respond to inquiries
(4) To send email newsletters and campaign information, only to customers who have given consent
(5) To respond to fraudulent use or violations of our Terms of Use
(6) To conduct statistical analysis for service improvement and the development of new services
Provision of Personal Information to Third Parties
We will not provide customers’ personal information to third parties except in the following cases:
(1) When we have obtained the customer’s consent
(2) When required by laws and regulations, such as requests from courts, police, or other authorities
(3) When necessary for business outsourcing, such as providing information to delivery companies or payment service providers. In such cases, we will appropriately supervise the outsourced service providers.
Use of Cookies and Access IDs
This website uses cookies to improve our services and measure advertising effectiveness. We also use Google’s access analytics services, and customers’ browsing information may be collected through cookies. This information does not include personally identifiable information. If you wish to opt out of data collection by Google Analytics, please use the Google Analytics Opt-out Browser Add-on.
Security Management Measures
We implement appropriate security management measures to prevent the leakage, loss, or damage of customers’ personal information, including the use of SSL/TLS encrypted communication and regular security checks.
Disclosure, Correction, Deletion, and Suspension of Use of Personal Information
Customers may request the disclosure, correction, deletion, or suspension of use of their personal information held by us. To make such a request, please contact the inquiry desk below by email. In principle, we will respond within 30 days.
Personal Information Protection Manager and Inquiry Desk
Contact via contact form or below Email
Email: fate.japanmade@gmail.com
Revision of the Privacy Policy
We may revise this Privacy Policy as necessary.If there are any important changes, we will notify users by posting a notice on this website or by sending a notification to the registered email address.The latest version of this Privacy Policy will always be posted on this page.
Established on: 26/05/2026
Last revised on: 26/05/2026